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Al-Bassam International Co.
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Amanda Voice Mail
System
Award-winning Amada
products represented by Al-Bassam Int'l Co.
The Automatic Answer (tAA) is a relationship-oriented company, as
reflected in the Amanda software design. The focus is on open
architecture and migratable systems. To protect your investment, tAA's
unique approach to the software lifecycle has resulted in a common,
standardized application platform for all Amanda products.
An Amanda Purchase is an
Investment
A pioneer in developing call processing solutions for over 10
years, tAA has developed Amanda software to meet the communications
challenge of today's business environment, while providing a seamless
growth path to the highly integrated, multimedia applications on the
horizon. Amanda systems help your business achieve its objectives: to
increase operating efficiency, project a professional image, improve
customer service, and streamline internal communications.
The Amanda suite of products is designed for the full range of
computer telephony applications: simple voice mail and automated
attendant; custom, interactive voice response systems; distributed,
multi-site call control, and messaging. Whatever your communication
needs, an Amanda platform is tailored to meet them.
As your needs evolve, your investment in Amanda is protected. All
products are migratable to more powerful versions of Amanda. For
feature sets that overlap, the transition is virtually transparent;
the messaging interface is standard across all products.
Configurations defined in one system are simply transferred to the
upgraded system.
System Overview
Praised by the trade press as "feature rich" and
"easy to manage", Amanda@Work.Group is the complete CTI
solution for PC- and LAN-based applications. Core user features
include audiotext, automated attendant, auto-scheduling, guest IDs,
and voice messaging. Incremental features-- visual messaging, call
control, fax mail, automatic telephone dialing and connection, and IVR
-- allow you to actively manage incoming and outbound communications
from any PC using Microsoft Windows or Windows95. An excerpt from
Teleconnect's test drive reads:
"Using Amanda is fun, simply because it's so easy and
provides so many quick, convenient call handling options."
By harnessing the power of the personal computer to prioritize,
manage, and route calls and messages, Amanda@Work.Group streamlines
your telephone, voice and fax communications.
Amanda@Work.Group's robust architecture supports 4-24 ports, 100 PC
clients, and 15,000 users. On a per user basis, Amanda@Work.Group
supports over 1,000 messages, seven custom greetings, seven personal
mailing lists, and ten message notification instructions. The Amanda@Work.Group
product provides user access to Amanda through either the user's
telephone or desktop computer; remote access is via the telephone.
Similarly, Amanda@Work.Group can be administered locally at the Amanda
system, from a desktop computer over a network connection, or
remotely, via a modem connection.
A Norstar version of Amanda@Work.Group is also available with
Al-Bassam Int'l Co. Direct Norstar integration eliminates the need for
costly VMI's (Voice Mail Interface Units). Digital connectivity allows
Amanda to instantly recognize answer and busy tones for faster call
connection.
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