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Amanda Voice Mail System

Award-winning Amada products represented by Al-Bassam Int'l Co.

The Automatic Answer (tAA) is a relationship-oriented company, as reflected in the Amanda software design. The focus is on open architecture and migratable systems. To protect your investment, tAA's unique approach to the software lifecycle has resulted in a common, standardized application platform for all Amanda products.

An Amanda Purchase is an Investment

A pioneer in developing call processing solutions for over 10 years, tAA has developed Amanda software to meet the communications challenge of today's business environment, while providing a seamless growth path to the highly integrated, multimedia applications on the horizon. Amanda systems help your business achieve its objectives: to increase operating efficiency, project a professional image, improve customer service, and streamline internal communications.

The Amanda suite of products is designed for the full range of computer telephony applications: simple voice mail and automated attendant; custom, interactive voice response systems; distributed, multi-site call control, and messaging. Whatever your communication needs, an Amanda platform is tailored to meet them.

As your needs evolve, your investment in Amanda is protected. All products are migratable to more powerful versions of Amanda. For feature sets that overlap, the transition is virtually transparent; the messaging interface is standard across all products. Configurations defined in one system are simply transferred to the upgraded system.

System Overview

Praised by the trade press as "feature rich" and "easy to manage", Amanda@Work.Group is the complete CTI solution for PC- and LAN-based applications. Core user features include audiotext, automated attendant, auto-scheduling, guest IDs, and voice messaging. Incremental features-- visual messaging, call control, fax mail, automatic telephone dialing and connection, and IVR -- allow you to actively manage incoming and outbound communications from any PC using Microsoft Windows or Windows95. An excerpt from Teleconnect's test drive reads:

"Using Amanda is fun, simply because it's so easy and provides so many quick, convenient call handling options."

By harnessing the power of the personal computer to prioritize, manage, and route calls and messages, Amanda@Work.Group streamlines your telephone, voice and fax communications.

Amanda@Work.Group's robust architecture supports 4-24 ports, 100 PC clients, and 15,000 users. On a per user basis, Amanda@Work.Group supports over 1,000 messages, seven custom greetings, seven personal mailing lists, and ten message notification instructions. The Amanda@Work.Group product provides user access to Amanda through either the user's telephone or desktop computer; remote access is via the telephone. Similarly, Amanda@Work.Group can be administered locally at the Amanda system, from a desktop computer over a network connection, or remotely, via a modem connection.

A Norstar version of Amanda@Work.Group is also available with Al-Bassam Int'l Co. Direct Norstar integration eliminates the need for costly VMI's (Voice Mail Interface Units). Digital connectivity allows Amanda to instantly recognize answer and busy tones for faster call connection.

 

 

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Last modified: November 02, 2000
                                                                        

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